Demos & Tech Tips
Online Support Tools
These Web support tools are available to all active maintenace support customers. Take a look at the tutorials and if you are not active on maintenance, call your maintenance rep:
- North America: 877-ASK-4PTC or 781-370-5408
- Europe: 00-800-PTC-4-HELP(00-800-782-4-4357)
- Japan: 81-3-3346-8280
- Pacific Rim: 852-2802-8982
- or Visit Us Online
Tips & Techniques
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Insider's Guide to Maintenance Support
Learn How to Access, Use and Benefit from the Maintenance Support Program. A guide to software entitlements, web support, phone support and ''tips & techniques'' videos. -
Creating a Technical Support Web Account
Learn how to get immediate access to PTC's online tools by easily creating a personal PTC account.
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Navigating Product Support Center Pages
Learn how the PTC Customer Support site is arranged and segmented by product to provide fast access to the information most relevant to you.
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License Management Tools
Learn how to Configure New Software, Reconfigure Software Licenses and how to Retrieve Existing License Packs
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Tracking and Updating Support Calls Online
Learn how to track and update calls you've already logged.
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Technical Support Subscriptions
Learn how to receive email automatically about new Knowledge Base information of your choice.
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Searching the Knowledge Base
Learn how to search PTC's Knowledge Base to find answers to your technical questions.
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Opening a New Support Call Online
Learn how to log calls related to PTC product technical support issues.
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Tracking Software Performance Reports (SPR)
Learn how track Software Performance Reports Online.
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Attending Tips & Techniques Live Webcast
Learn how to attend product tutorials and best practices sessions delivered by product experts, with live Q & A.
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Downloading Reference Documents
Learn how to Download Reference Documents using Technical Support's Online Tools.